Effective date: May 19, 2023

Purpose, Scope, and Use

Seiso, LLC (“Seiso”, “us”, “we”, or “our”) operates the www.seisollc.com website.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

We use your data to establish and maintain relationships with those interested in Seiso’s services. By providing contact information, you agree to the collection and use of information in accordance with this policy. 

Definitions
  • Service
    The Service provided is the www.seisollc.com website.
  • Personal Data
    Personal Data is defined as data about a living individual and/or entity who can be identified from data provided to Seiso.
  • Usage Data
    Usage Data is data that may be collected automatically and is generated by the use of the Service.
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
  • Data Controller
    Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which, and the manner in which, any personal information is, or will be processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers)
    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User)
    Data Subject is any living individual who is using our website and is the subject of Personal Data.
Information Collection and Use

We collect several different types of information for various purposes to establish and maintain relationships with individuals and/or entities.

Types of Data Collected

Personal Data

An individual and/or entity may provide us with certain personally identifiable information that can be used to contact or identify them (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address(es)
  • First name(s) and last name(s)
  • Phone number
  • Organization Name
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information on how our website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our website and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our website.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.
Use of Data

Seiso uses the collected data for various purposes:

  • To carry out the transaction you have requested
  • To communicate with you about Seiso products and services
  • To provide and maintain our website
  • To notify you about changes to our website
  • To allow you to participate in interactive features of our website when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our products and services
  • To monitor the usage of our website
  • To detect, prevent and address technical issues
Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA) or the United Kingdom (UK), Seiso’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Seiso may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • To comply with the law
Retention of Data

Seiso will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Seiso will also retain Usage Data for internal analytical purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer periods.

Transfer of Data

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Seiso will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Opt Out

You may choose to receive or not receive marketing communications from Seiso by indicating your preferences. Opportunities to select your preferences include the following:

  • Contact us at Privacy@SeisoLLC.com if you have questions regarding communication preferences, our marketing activities and/or profiling
  • You can click “unsubscribe” in any marketing email communications we send you, or by sending us an email at unsubscribe@SeisoLLC.com

Any marketing by Seiso, or any third parties on behalf of Seiso, will be conducted in accordance with applicable laws and include (where applicable) methods to allow you to express your preferences (including the possibility of being removed from our advertising and marketing lists as set out above).

Please allow up to 10 business days for your email preferences to take effect. As some promotions are developed in advance, you may sometimes receive marketing communications after we receive your preference request. If you opt out of receiving marketing communications, we may still communicate with you in connection with transactions you request and/or service-related matters.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Seiso may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Seiso may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Seiso
  • To prevent or investigate possible wrongdoing in connection with the website
  • To protect the personal safety of users of the website or the public
  • To protect against legal liability
Security of Data

The security of your data is important, we intend to leverage available resources and knowledge to secure said data to the best of our ability. While we strive to use more than adequate means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals under the California Online Protection Act (CalOPPA)

Our website does not natively support the Do Not Track (“DNT”) function. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

California Privacy Rights (CCPA)

This section applies only to California consumers. For purposes of this section “Personal Information” has the meaning given in the California Consumer Privacy Act (“CCPA”). It describes how we collect, use, and share California consumers’ Personal Information in our role as a business, and the rights applicable to such residents. 

The California Consumer Privacy Act (“CCPA”) requires businesses to disclose whether they sell Personal Information. For the purpose of the CCPA, Seiso does not “sell” Personal Information. We may share Personal Information with authorized service providers or business partners who have agreed to our contractual limitations as to their retention, use, and disclosure of such Personal Information. 

If you are unable to access this Privacy Policy due to a disability or any physical or mental impairment, please contact us and we will arrange to supply you with the information you need in an alternative format that you can access.

How We Collect, Use, and Share your Personal Information

How we collect the following statutory categories of Personal Information:

  • Identifiers, such as name, e-mail address, mailing address, and phone number. We collect this information directly from you or from third party sources. 
  • Internet or network information, such as browsing and search history. We collect this information directly from your device. 
  • Geolocation data, such as IP address. We collect this information from your device.
  • Inferences. 
  • Other Personal Information, in instances when you interact with us online, by phone or mail in the context of receiving help. 

The business and commercial purposes for which we collect this information are described in Section 1 of this Privacy Policy. 

How we use this information is described in Section 4 of this Privacy Policy. 

The categories of third parties to whom we “disclose” this information for business purposes are described in Section 13 of this Privacy Policy. 

Your California Rights

You have certain rights regarding the Personal Information we collect or maintain about you. Please note these rights are not absolute, and there may be cases when we decline your request as permitted by law.

  • The right of access means that you have the right to request that we disclose what Personal Information we have collected, used and disclosed about you in the past 12 months. 
  • The right of deletion means that you have the right to request that we delete Personal Information collected or maintained by us, subject to certain exceptions. 
  • The right of correction means that you have the right to request that we correct any inaccurate personal information that we maintain about you.
  • The right to non-discrimination means that you will not receive any discriminatory treatment when you exercise one of your privacy rights. 

Seiso does not sell or share Personal Information to third parties (pursuant to California Civil Code §§ 1798.100–1798.199, also known as the California Consumer Privacy Act of 2018).

How to Exercise your California Rights

You can exercise your rights yourself or you can alternatively designate an authorized agent to exercise these rights on your behalf. 

Please note that to protect your Personal Information, we may verify your identity by a method appropriate to the type of request you are making. We may also request that your authorized agent have written permission from you to make requests on your behalf, and we may also need to verify your authorized agent’s identity to protect your Personal Information. 

Please use the contact details in Section 18 “Contact Us” if you would like to: 

  • Access this policy in an alternative format;
  • Exercise your rights;
  • Learn more about your rights or our privacy practices; or
  • Designate an authorized agent to make a request on your behalf.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), you have certain data protection rights. Seiso aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information stored by us. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Seiso relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA) or the United Kingdom (UK).

Service Providers

We may employ third-party companies and individuals to facilitate our website (“Service Providers”), provide the Service on our behalf, perform Service-related services and/or assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use Personal Data for any purpose that has not been explicitly defined.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our website.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: Privacy@SeisoLLC.com